About IST

About IST

Since IST began operations in 1992 we have been striving to find a better way to get the job of steam generation done.

Our drive to add value to the Power Generation and Oil Industry has made IST the leading supplier of heat recovery steam generators (HRSG) for medium size steam generators in the world today.

Currently IST has sold over 200 units in 19 countries.

Looking to the future, we are strategically positioned to provide environmentally appropriate systems that will maximize the efficient recovery and use of finite global energy resources. Our core and related businesses are focused on supplying:

    • Once Through Steam Generators (OTSGs) to capture and utilize steam for the Power Generation industry
    • High quality steam for Enhanced Oil Recovery (EOR) and SAGD operations
    • Boiler repair components – operating as IST Boiler Components

As we move forward, at the core of everything we do, from products to processes and relationships with employees and customers, is our relentless drive to… find a better way.

 

Accessibility

Statement of Organizational Commitment

Innovative Steam Technologies Inc. (IST) is committed to providing our services to all persons regardless of ability because we believe everyone is entitled to equal opportunities, worthy of respect and capable of contribution. We will continue to review current and newly created policies and procedures in an effort to remove and prevent barriers to accessibility. At IST we support the intent of the Accessibility of Ontarians with Disabilities Act (AODA) and view it as a natural extension of our culture to Find a Better Way.

Accessibility Policies and Multi-year Plan

We endeavour to keep our policies, practices and procedures consistent with the principles of the AODA. For information on our customer service, communication and training requirements please view our accessibility policy here.

IST’s multi-year plan outlines the policies, procedures and plans we have in place, intend to have in place or are currently working on implementing in order to remove or prevent barriers to accessibility. At a minimum, our plan will be reviewed once every 5 years to ensure our strategy is on track and meeting its purpose. Our multi-year plan is available for your review here.

Accessibility and Employment at IST

IST strives to deliver an equal opportunity recruitment process to all applicants. Please inform Human Resources using any of the feedback methods listed below if you require any reasonable accommodation during any stage of the recruitment and hiring process. All current openings can be viewed on the careers section of our website.

Accessible Formats and Communication Supports

Accessible formats and communication supports can be provided and arranged by contacting IST’s HR department. Please use one of the methods listed below under Accessibility Feedback Methods to reach us.

Accessibility Feedback Methods

IST welcomes any feedback or comments you may have on the way we provide or make available our services to persons with disabilities. Any requests for material in accessible formats can also be made using the following methods:

Telephone:  519-740-0757 through the HR Department

Electronically:   HR@otsg.com

In writing:

Human Resources
Innovative Steam Technologies Inc.
549 Conestoga Blvd.
Cambridge, ON N1R 7P5
In person: Through Reception at our head office address (same as mailing address above).

Customers can expect to hear back within seven business days from the day of receipt of feedback. Complaints will be addressed according to our organization’s regular complaint management procedures.